Privacy Policy

1. Introduction

The Institute for Human Advancement ("IHA," "we," "our," or "us") operates the IHA AI Academy online education platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, including our website, courses, forums, and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Avatar, bio, organization, and other optional profile details.
• Payment Information: Billing address and payment method details processed securely through Stripe. We do not store full credit card numbers.
• Course Activity: Quiz answers, lesson progress, assignment submissions, and certificate data.
• Communications: Messages, forum posts, contact form submissions, and support requests.
• AI Mentor Interactions: Conversations with our AI-powered mentoring system, including questions asked and guidance provided.

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, features used, time spent on lessons, and interaction patterns.
• Log Data: IP address, access times, and referring URLs.
• Cookies: Session cookies for authentication and preferences. See Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform and our educational services.
• Process payments and manage subscriptions.
• Personalize your learning experience, including AI-powered recommendations and mentoring.
• Track course progress and issue certificates of completion.
• Facilitate community features such as forums and study groups.
• Send administrative notifications, updates, and marketing communications (with your consent).
• Analyze usage patterns to improve our courses and platform features.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate the Platform (e.g., Supabase for data hosting, Stripe for payments, Vercel for website hosting).
• AI Providers: We use AI services (Anthropic, OpenAI) to power our mentoring features. Conversations may be processed by these providers under their data processing agreements.
• Organization Administrators: If you are enrolled through an organization, your administrator may see your progress and completion data.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, secure authentication practices, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Course completion records and certificates are retained indefinitely for verification purposes. You may request deletion of your account and associated data at any time by contacting us.

7. Cookies and Tracking

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how our Platform is used. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Platform.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@humanadvancementinstitute.org.

9. Children's Privacy

The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: